You can always check your points by logging into your account and clicking on the Rewards tab in the lower right hand corner.

Points will only expire after a calendar year with no account activity. In other words, as long as you continue to spend or earn points, they will remain on your account.

Unfortunately, you are not able to combine or transfer points from other accounts at this time. 

You can redeem your points by clicking on any of the links above under the "Ways to Redeem" headline. 

You can also redeem your points by clicking on the "Rewards" tab in the bottom righthand corner after you have logged into your account.

Points will be added to your account after your order has shipped.

You will not earn points for orders that have been canceled or refunded.

Log into your account and click on the "Rewards" tab on the bottom right hand corner or click on this link to find your Referral link. 

Each friend that uses your link will receive €5 off an order of €25 or more and you'll receive €5 towards a future order after they complete their purchase.

After you've redeemed your points for a reward, it will remain in your account until you are ready to use it.

Please note that each code is single-use only. Do not share it with a friend unless you want them to use that discount code.

We cannot give you another code and unfortunately, these codes cannot be combined with other promotional codes.

I'm sorry to hear that! We're more than happy to help. If you're having an issue with your Rewards account, please contact our support team at [email protected].